Last updated: 16 July 2025
KG Management Services Pty Ltd (ABN 89 627 228 531 | ACN 627 228 531) trading as DIY Founders (“DIY Founders”, “we”, “our” or “us”) respects your privacy and is committed to protecting your personal information.
This policy explains how we collect, use, disclose, store and protect your personal information when you visit diyfounders.com.au or otherwise interact with us. It applies to “personal information” as defined in the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Although we primarily operate in Australia, our website is accessible globally. Therefore, we also take into account the requirements of the European Union General Data Protection Regulation (GDPR) where it applies.
We may collect the following categories of personal information:
|
Category |
Examples |
|
Identity & Contact |
Name, email address, phone number. |
|
User‑supplied content |
Information you include in free‑text fields (e.g. messages sent via our contact form). |
|
Transaction metadata |
Date, amount and reference details relating to payments processed via Zeller (we do not receive or store complete card numbers or CVVs). |
|
Usage data & analytics |
IP address, browser type, referring URL, pages visited and interactions recorded through Google Analytics or similar tools. |
We do not intentionally collect sensitive information (e.g. health or biometric data). If you provide such information voluntarily, you consent to us handling it in accordance with this Policy and the Privacy Act.
· Directly from you when you complete web forms, correspond with us by email or phone, enrol in our App Bootcamp or otherwise engage our services.
· Automatically through cookies and similar technologies when you browse our site.
· From third parties such as payment processor Zeller and our customer‑relationship platform Folk CRM.
|
Purpose |
Legal basis (GDPR) |
|
Respond to enquiries and provide requested information or services |
Consent / Contractual necessity |
|
Process App Bootcamp enrolments and facilitate payments |
Contractual necessity |
|
Manage our relationship, including customer support |
Legitimate interests |
|
Send you marketing communications you have opted‑in to receive |
Consent / Legitimate interests |
|
Analyse website performance and improve user experience |
Legitimate interests |
|
Comply with our legal obligations (e.g. tax, regulatory) |
Legal obligation |
We may share your information with:
· Service providers such as hosting partners, analytics platforms (e.g. Google), email & CRM providers (Folk CRM) and payment processor Zeller.
· Regulators, courts or law‑enforcement where required or authorised by law.
· Professional advisers (e.g. accountants, lawyers) bound by confidentiality.
We do not sell or rent your personal information.
Some of our providers store or process data in countries outside Australia (including but not limited to the United States and the European Union). Where we disclose personal information overseas, we take reasonable steps to ensure that the recipient does not breach the APPs or is otherwise subject to a law or scheme that offers substantially similar protection.
We employ technical and organisational measures—such as encryption in transit, access controls and secure data centres—to safeguard personal information. Despite these efforts, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
We keep personal information only for as long as it is reasonably required for the purposes described in this Policy or to comply with legal, accounting or reporting requirements. When information is no longer needed, we will take reasonable steps to de‑identify or securely destroy it.
You may request access to, or correction of, the personal information we hold about you by emailing hello@diyfounders.com.au. We will respond within a reasonable time (usually 30 days) and in accordance with APP 12 and APP 13.
If the GDPR applies, you may have additional rights, including the right to:
· Access your personal data (Art 15),
· Rectify inaccurate data,
· Erase data (“right to be forgotten”),
· Restrict or object to processing,
· Data portability,
· Withdraw consent at any time, and
· Lodge a complaint with an EU supervisory authority.
We use essential cookies to enable core site functionality and may deploy Google Analytics to understand aggregate traffic patterns. You can manage cookie preferences through your browser settings. At present we do not provide a separate cookie‑consent banner; however, we review this position periodically and may introduce one if our international footprint expands.
If you receive marketing emails from us, you may unsubscribe at any time by following the instructions in those messages or contacting us at hello@diyfounders.com.au.
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
If you have concerns about how we have handled your personal information, please contact us using the details below. We will investigate and respond in writing within a reasonable time. If you are not satisfied with our response, you may escalate the complaint to the Office of the Australian Information Commissioner (OAIC) (oaic.gov.au).
Privacy Officer – DIY Founders
Email: hello@diyfounders.com.au
Postal: Level 6, 25 King St, Bowen Hills QLD 4006, Australia
We may update this Policy from time to time. The latest version will always be available on our website. Your continued use of our site after any changes take effect constitutes acceptance of those changes.
Contact Us
Brisbane, QLD Australia
© Copyright 2025 DIY Founders. All Rights Reserved.
